Inventory & Shipping Notice
Thank-you for visiting the RJM Store! Please continue to shop and order. The week of Feb 2-6th we are conducting our annual physical inventory counts. We will not be shipping anything during this time; however, your orders will be processed, and shipping will resume on Feb 9th.
If you have any urgent needs, please let us know and we will do our best to accommodate.
Email us at [email protected]

Scheduled Site Maintenance

We’ll be performing essential maintenance to enhance your store’s performance and reliability.

Starting TONIGHT October 10th between 11:30PM - October 11th 9:30AM CST, this store may become unavailable for use.

We appreciate your patience and understanding as we work to improve your experience.

Frequently Asked Questions (FAQ):

Stock items will ship within 2 business days. All On-Demand items will be shipped within 10-14 business days.

Returns

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need to include the order number for the purchase.

NOTE: On-Demand or Made-to-Order merchandise is considered a custom item and is not returnable unless the item is defective or sent in error.

To start a return, contact us at [email protected]. We will provide you an RMA (return merchandise authorization) for your return, as well as instructions on how and where to send your package.

You can always contact us for any return question at [email protected].

Return Labels

Please take the time to carefully package your returns. It is your responsibility to pay the costs of return shipping on general returns and exchanges. If the item you are returning was sent in error, please reach out to [email protected] as a return label may be provided.

Please allow 3 to 5 business days for processing, once the return arrives at our fulfillment center. You will receive an email confirmation when your return is received and processed.

Exchanges

Exchanges are available for new and unused items within 15 days of the purchase.

NOTE: On-Demand or Made-to-Order merchandise is considered a custom item and is not returnable unless the item is defective or sent in error.

Customers are responsible for covering the cost of shipping for the returned and new items on exchanges. The fastest way to exchange a product is to return your original purchase and then place a new order. Immediately placing a new order ensures that you will get the new product quickly and that it will not go out of stock while you wait for an exchange.

If you have questions regarding exchanges, please contact [email protected].

Please contact [email protected] if you have questions or to make changes to an order that you have already placed.

Please click on the link and complete the form. We will be in touch with you ASAP to discuss your needs.